CDP schedules multiple “open houses” prior to every workshop in Second Life. If you have never attended a CDP virtual workshop before, you should attend one of the open houses using the computer, network, and account you will use for the workshop. At the open house our tech support experts will make sure you can log in to Second Life, find the CDP Virtual Education Center in Second Life, hear others speaking in Second Life, speak to others using your microphone, receive the Heads Up Display (HUD) attachment, and learn basic Second Life skills that will allow you to make the most of your workshop experience. The primary aim of the open house is to identify and resolve any technical issues that may interfere with your learning BEFORE the workshop begins so you can hit the ground running on the day of the workshop.
Open houses are scheduled for two-hour blocks of time, but YOU DO NOT HAVE TO ATTEND FOR THE WHOLE TWO HOURS. You are welcome to drop in any time during the scheduled period. Please allow at least 20 minutes for our tech team to work with you. However, often it does not even take that long. If none of the scheduled open house times work for you, please contact firstname.lastname@example.org. We may be able to accommodate a one-on-one meeting with you to make sure you are ready to go for the workshop.
If you previously attended a CDP virtual workshop and completed an open house, you are welcome (but not required) to attend another open house to brush up on your skills and access tech support. You may want to check on your connection and settings if you have changed computers, network, or accounts since your last workshop. Also, you should ensure that the Second Life viewer is up-to-date on your machine. In advance of the event, log in to Second Life to check for updates. You will be prompted to install any updates if applicable.